I-WhatsApp iyaqhubeka nokuvuselela inkundla yayo Ngokuhlanganiswa okuthuthukisiwe kobuhlakani bokwenziwa ngama-chatbot angagcini nje ngokuphendula abasebenzisi kodwa akwazi nokuqala izingxoxo, akhumbule ukusebenzelana kwangaphambilini, futhi anikeze ukuzizwisa okuqondene nomuntu ngokwandayo. Lezi zici ezintsha ziphawula inguquko kuhlelo lokusebenza lwemiyalezo olusetshenziswa kakhulu emhlabeni futhi zivula umnyango wamathuba amasha kubo bobabili abasebenzisi abangabodwana namabhizinisi nabadali bedijithali.
Ezinyangeni ezedlule, I-Meta yethule futhi yahlola uchungechunge lwama-chatbots asebenzayo, ekwazi ukuxhumana nabasebenzisi ku-WhatsApp, Messenger, kanye ne-Instagram ngisho nangaphandle kwesicelo esithile. Ngezinkundla ezifana ne-Meta AI Studio, kwakhiwa abasizi abaqondene nawe abavakashela kabusha izingxoxo zangaphambilini, batuse okuqukethwe okusha, noma bamane balandelele, njalo ngaphakathi kwemikhawulo ethile nemithetho ethile ukuze kugwenywe imilayezo ephazamisayo.
Ama-chatbots enziwe ngokwezifiso kanye nemiyalezo esebenzayo: inkathi entsha ye-AI ku-WhatsApp
Ukuthuthukiswa kwe- ama-chatbots enziwe ngokwezifiso ivula amathuba angakaze abonwe ebudlelwaneni phakathi kwabasebenzisi nobuchwepheshe. Manje sekungenzeka ukuthi uzenzele owakho umsizi obonakalayo, umbhabhadise, bachaze ubuntu babo (kusuka kokuthi "ukudala" ukuya "kokubhuqa" kuye "okujulile"), futhi banqume indawo yabo yobuchwepheshe, noma ngabe ubuchwepheshe, ukupheka, ukuhamba, nanoma yimuphi omunye umkhakha. Amabhothi angahlelwa ukuze akhumbule ulwazi, athathe izinkinga ezisalindile, futhi, uma umsebenzisi exhumane nawo okungenani izikhathi ezinhlanu emasontweni amabili, thumela imilayezo yokulandelela.
Isibonelo esingokomfanekiso i-chatbot ethi "The Master of Movie Magic," ekwazi ukuncoma izingoma zomsindo noma amafilimu asuselwe ekuthandeni kwangaphambili komsebenzisi, nokuxhumana okuseduze okudlula ukubonisana nje okukodwa.
Amathuluzi amasha wamabhizinisi: kusuka kuzihlungi ze-AI ze-handoff ukuya kwezohwebo zengxoxo
Ukuzibophezela kwe-WhatsApp ku i-automation ehlakaniphile ezinkampanini Lokhu kuhumusha kumathuluzi afana nesihlungi se-AI-handoff. Lesi sici, okwamanje esikuyi-beta ye-WhatsApp Business ku-Android, sihlonza izimo ezidinga ukungenelela komuntu ngemva kokuba umthamo wokuphendula ozenzakalelayo wohlelo usuphelile, uzihlanganisa endaweni ethile futhi ngaleyo ndlela kube lula ukwesekwa komuntu siqu.
Izinkampani zingakwazi ukwenza ngokwezifiso ubude besikhathi ingxoxo ehlala kusihlungi, zisivumelanise nezidingo zabo zokusebenza. Umphumela uwukuphatha okulula kakhulu, lapho uguquko olusuka kokuzenzakalelayo luye kothintana nomuntu lufinyelelwa ngaphandle kokuthi ikhasimende lilinde ngokweqile noma liphinde umbuzo walo izikhathi eziningi. Hlola ukuthi ungazilungiselela kanjani izingxoxo zakho ngamawijethi esibuyekezo esisha.
Lo mkhuba, owakhelwe kulokho okubizwa ngokuthi ukuhweba ngezingxoxo, ivumela abasebenzisi ukuthi bathenge, bakhokhe, babhukhe, futhi baphathe ama-aphoyintimenti nezinhlangano zokunakekelwa kwezempilo, konke ngaphakathi kwengxoxo eyodwa. E-Mexico kuphela, abantu abangaphezu kwezigidi ezingu-60 basebenzisa i-WhatsApp ngalezi zinhloso, okuhumushela ekusebenzeni kahle kakhulu kwamabhizinisi nokufinyeleleka kwabasebenzisi okungenzeka bangakwazi ukufinyelela kwezinye izinsiza zebhange zedijithali.
Ubumfihlo Nokulawula: Kusho Ukuthini Ukuhlanganiswa Kwe-Meta AI?
Ukuhlanganiswa kwama-chatbots obuhlakani bokwenziwa kuyakhuphuka ukungabaza okunengqondo mayelana nemfihloIzingxoxo ze-Meta AI, ezikhonjwe umbuthano oluhlaza okwesibhakabhaka ohlukile kusixhumi esibonakalayo, azinakho ukubethela okufanayo kokugcina njengezingxoxo ezivamile, okuphakamisa ukukhathazeka okuthile mayelana nokuvikelwa kwedatha.
Nakuba i-Meta iqinisekisa ukuthi izifinyezo zengxoxo ezizenzakalelayo zicutshungulwa ngasese futhi akekho enkampanini okwazi ukufinyelela okuqukethwe, ukubonakala okuqhubekayo kwe-Meta AI kumamenyu kunciphisa izinketho zalabo abakhetha okuhlangenwe nakho kwendabuko, okuncane okuzenzakalelayo. Ngaphezu kwalokho, ukuba nokwenzeka kwamaphutha kuzifinyezo ezikhiqiziwe noma ukusetshenziswa kwezisetshenziswa zedivayisi nakho kuyinkulumo-mpikiswano phakathi kwabasebenzisi abafuna kakhulu.
Ngakolunye uhlangothi, imithetho ephathelene nokusebenzisana kwezingane nama-chatbot isachazwa emazweni amaningi, nakuba imingcele yezomthetho isivele ikhona ezindaweni ezifana ne-Tennessee ne-Puerto Rico. I-Meta incoma ngokumelene nokusebenzisa laba basizi ukuze uthole iseluleko sezokwelapha, ezomthetho, noma sezengqondo futhi ikwenza kucace ukuthi abayona indawo yosizo lochwepheshe.
Umuzwa oqondene nawe namathuba abadali nosomabhizinisi
Ukunyuka kwama-chatbots aqondene nawe yenza intando yeningi ukufinyelela kubuhlakani bokwenziwa, ukuhlinzeka amabhizinisi amancane nabantu abazisebenzayo ngabasizi abakwazi ukuxazulula imibuzo, ukuzenzela isevisi yamakhasimende, kanye nokunikeza ulwazi oluhehayo kakhudlwana kubathengi. Amathuluzi afana I-Meta AI Studio Bavulela noma yimuphi umsebenzisi umnyango, ngaphandle kolwazi oluthuthukisiwe lobuchwepheshe, ukuklama i-bot yabo futhi babelane ngayo ku-WhatsApp, Messenger, naku-Instagram.
Ukuhlanganiswa kwe-AI ku-WhatsApp kuguqula indlela esixhumana ngayo, ukuthenga, nokuphatha imisebenzi yansuku zonke kumadivayisi ethu eselula. Ikusasa lesikhulumi libonakala ngokucacile ligxile ku-AI. ukwenziwa komuntu siqu, ukuzenzela okuhlakaniphile kanye nebhalansi phakathi kokusebenza kahle nokulawula komsebenzisi phezu kwedatha yabo nendawo yedijithali.